Returns policy

100% Satisfaction Guaranteed. If you are not 100% satisfied with the rack in any way we will refund all the money. Please note we must be notified in 48 hours and the rack returned within 7 Days of receipt. The rack must be returned in the original packaging.

Care Instructions

Hi Fi Racks Ltd only manufacture from the best real Hardwoods available no MDF or veneer so please take time to read the following timber care instructions for our hand crafted furniture:

• As the surface has a natural wax finish great care should be taken to avoid any liquids being spilt onto the surface as this may mark the furniture.
.Any spills should be wiped away immediately using a dry cloth and the surface re-waxed as required.
• Avoid exposing the furniture to excessive heat or direct sunlight as this will cause cracking and discolouration of the timber.
• Do not use silicone based aerosol polish as this will remove the natural wax. Never use a damp cloth as this may also remove part of the wax coating.
• For everyday care, wipe with a dry cloth or duster. To achieve a premium finish, regularly apply a natural beeswax polish, using a dry cloth and buff up ensuring any excess wax is removed.

The characteristics of real wood
You may find differences in wood grain appearance, this is a natural effect created during the maturing process. As the tree grows, the older sections in the tree develop thicker, clearer grain patterns. Your furniture may be made from several cuttings of the same tree, creating the contrast of markings.

Sapwood is the most common in timbers which you may find randomly throughout your furniture. Sapwood and random pigmentation are a common marking in real wood and not to be seen as a defect.. This is why every piece of our furniture is unique, no two pieces will be quite the same, unlike mass produced veneered or foil laminated furniture.