Customer Comments

Just wanted to say thank you, my parcel arrived yesterday. What can I say, exactly what I wanted. I am very pleased, my amps have been delayed until the end of Feb but everything is now in place. So once again thank you for the professional service and excellent quality of your product.

James

Hi Alisha,

I've received the package this morning and I'm really impressed by the build quality and the sound of those shelves. They were really easy to assembly. I've made a first sound test with my integrated amp only plugged with DAC and I've quickly notice a subtle but real improvement in sound, more relaxing, more homogeneous, more balanced in bass. I have the strange feeling of an improvement in rhythm too, with a more steady and also more groovy timing.
But my biggest surprise happenend after installing the cheesy low-cost DJ turntable a friend of mine lend me on the isolation platform. Wow! I couldn't expect such a sound from this piece of junk! Clean, steady, liquid. I can't imagine how good will sound the way better TT I gonna buy in a near future and I really look forward this day now.
It was a great pleasure to deal with you. Your products are excellent, the shipping to France was really quick and your help and avalability with customers are truly exemplary.

I think my rack will grow as my HiFi will, then see you soon!

Best regards,

François France

Along with your army of other satisfied customers, a long overdue email to congratulate you for an excellent, well crafted, quality product. Not only an investment in sound but attractive furniture. Thank you.

Thanks Again Chris Bristol

Good morning
All boxes arrived yesterday. All pieces present and correct (a very pleasant change!) and fully assembled (easily) last night.
Looks and sounds fantastic…. extremely pleased and impressed.

Many thanks again.Mark

Hi, new rack installed and looks very good see photos.
Very easy to assemble and has improved the overall sound of the hi fi system.
If you need a recommendation please contact me.

Regards Trevor RG1

Hi Alisha
Just to let you know that the rack arrived safe and sound on Saturday, and I'm extremely pleased with the build quality and finish. Many thanks for turning it around so quickly, and organising a special Saturday delivery for me. Another happy customer!
 
Best Regards,Simon J


Bradley / Alisha,
Wow.  Very pleased with the look and finish of the rack.  We are very pleased.  My previous rack from a well regarded manufacturer was supplemented with additional glass and granite shelves using Nordost Pulsar points and spring devices.  It seemed to work fine but was a bit of a mix. My Naim kit now looks the part.  I was hopping that the sound would be at least the same but it isn't, it has improved so I have a very smart looking rack and an improved sound. The additional isolation platforms provide good separation between each piece of equipment which is important with power supplies.
I think I am in for a long warm summers' night discovering more from my music collection.
I hope your business continues to do well and there is enough Oak to go round!!      
Thanks again for an excellent product and customer service.  My AV rack is look dated so now thinking of a custom made XL.

Kind regards Mike & Nikki Liverpool

Hi
Today we received the rack.
It is beautiful and we are enjoying it right now!!
Thanks!
N.B. I will soon invite my friend from the music store to come and have a look.
He might be interested in representing your company in Belgium.
If that is the case, I will inform you.
Success with the business!
 
Sincerely,Veerle & Erik Belgium

Hi Alisha
I would just like to say a big thanks to you & all the staff involved in making my hifi rack, it's an absolutely fantastic piece of craftsmanship, I'm chuff to bits with the quality.
 
Many thanks Paul


Excellent job and thank you very much for such a wonderful rack.
I was listening to some vinyl last night and even at fairly loud volumes it was wonderful how the rack was damping all vibrations - even with my hand on the top surface I could not feel any bass transmission - seriously good job indeed.

Many thanks again Hans

Hi Alisha,
rack has arrived and is now assembled and in use in the lounge - looks and sounds very good indeed - photo attached to show the installation.
Many thanks for all your help
 
Best Regards Keith

Received the racks today and they are absolutely superb!! Very many thanks and I will be sure to send you a couple of images for your gallery when I have them all set up at the weekend….

Many thanks, Chris.

Thanks very much, my stand has been delivered and is exactly what I wanted,(how often does that happen!) All I have to do now is sort my wiring out! Again, thanks very much
for what seems like a great product.

Howard


I received rack safely on Thursday.Set it up this morning.
I am really happy with it,I think it looks great(so does my wife!).

David London


Hi there
the rack has arrived fine here.
I just wanted to let you know that I like it a lot - design, workmanship and looks are great!
Thanks and best regards from

Jan Berlin,

I recently received my tables from Hi-Fi Racks, i was extremely impressed by the quality and ease of assembly of them.
After building them up and putting my equipment on them i realised that i preferred them with top shelf empty
I contacted Bradley explaining to him my problem, he said "no problem" i will just send you some longer legs and you can put two of your pieces on one shelf.
This is after sales care second to none

Thanks again

Rack arrived yesterday, all is perfect and very happy,
great service and product!
Thank you
Blaine

Hi, new rack installed and looks very good see photos.
Very easy to assemble and has improved the overall sound of the hi fi system.
If you need a recommendation please contact me.

Hi. Rack is very nice build and finished, thank you. I've assembled the rack on saturday and since then I haven't had much time to listen - what I've noticed immediately was more structured sound, firm bass and more relaxed midrange. I still cannot value sound as a whole because components must settle down after they have been switched off for some time (you've probably heard of Naim amps and CDPs - they need to be up to 14 days constantly power on to work properly...).  Biggest improvement seems to be at playing LPs - my Nottingham Analogue AceSpace sounds much better due to proper support. Thanks again for great work.
Miran, Slovenia, EU

Hi all at HI FIi Racks! As yesterday I wasn´t at home, today I went to the post office to be handed out a parcel sized as a laundry machine, containing my new rack, which I took home through the Hamburg snow in a taxi. It looks wonderful, sounds great and the wood matches my speakers. I take it as pure British understatement, you put the nice badge on the back (i´ve seen quite a few less interesting badges in front panels). I wish you a large success.
Axel, Hamburg

A quick email to say thank you my HiFi rack arrived safetly last week and is a fantastic blend of form and function; I am absolutely delighted with it. Best regards.
Dr Wright, Newcastle

Just writinig to confirm the thanks that i hope your wife passed for the TV stand. A tremendous piece of furniture and the two stands look a delight in our lounge. You have been so good at following my designs... thank you.
Kevin, Birmingham

Just to say the rack arrived safely and looks great with the hi-fi equipment. Thanks very much.
Matt, Hitchin

The rack arrived today.  Very pleased with it, many thanks.All the best.
Neil, Co Derry

Many thanks for the unit. I have now set this up, it looks stunning and the isolation between the unit and the room is remarkable. The unit I would recommend to all who are serious about their hi fi equipment and dare I say it (don't hike the prices) far superior to units twice the price I have tried. I can forward on a picture if you wish for your gallery. I will be in touch soon for the speaker plinths.
Carl, Brighouse

Rack arrived on Friday, it's perfect. Thanks very much.
Euan

Mission accomplished.The rack arrived and it looks great. Many thanks for you help.
PJ, Ireland

I just wanted to say thank you for the rack. Its excellent, and my other half is delighted with it.
Marianne, St Anns

I just wanted to say that I'm really chuffed with the rack you made for me, it's made more of a difference than I thought possible. The bass is so much tighter and substantial. Best of luck, Cheers.
Joel, London

I recived the rack yesterday !! Arrived to Sweden in one peace, thanx DHL =) It looks Great! Perfect fit to the unites. I´m really pleased !  I hope to deal with you again. I´m thinking about a stand for my center speaker. Best Regards.
Claes, Sweden

It arrived yesterday and is now in use, we are very pleased with it, thanks. Received today Brilliant. Thanks.
Jim, Chesterfield

Many thanks for all the work you put in it's a great item and everything fit perfectly. Best wishes.
Ian, Gloucester

Delivered as promised and looks great.  Thanks.
Richard

Rack received safely. Delighted with it and your service. Many thanks.
Mike Urwin, West Cliff on sea

Just to confirm rack received on Friday - great job and many thanks!
Dan, London

I am very impressed with your workmanship and product.  It is exactly what I wanted.
Russ, U.S.A.

Hi Fi rack unpacked and in perfect condition. Wife and I delighted with it and it is already in use so many thanks for that.
Mike, Chipping Ongar

My rack's installed and looking fine. I'm really delighted with it, and my girlfreind loves it too. Your racks are so much more tasteful that the standard 80's glass and chrome, boys bedroom style options on the market. You've done a great job of matching the wood to our bookshelf; I've attached a picture in case you want to advertise the point to potential customers. Cheers.
Ashley, Bristol

Just to let you now you're Hi-Fi rack for the Cyrus equipment is much admired - even by the missus - the ultimate test!
David, Nottingham

Many thanks for the rack. A perfect fit and looks great. All the best.
Chris, Tunbridge Wells

I just wanted to tell you how delighted I am with my Cyrus stand. Beautifully made and perfect for the job. Thanks again.
Philip, London

A note to say thank you for the maple tri-iso stand that you made for me. The sonic improvements it has made are fantastic! I knew that the sound from maple shelves was going to make the music more natural and would bring out the bass more, but I wasn't expecting everything else to get better! Possibly due to the isolating nature of the tri-iso shelves, the music has "lifted" into the room.  Instruments are clearer and more detailed, the soundstage is deeper and wider, and overall there is a fuller, richer sound. I am now re-discovering new music from old CD's - which is what it's all about. Many thanks. I hope we can do business again sometime.
Tim Norton, Hales

Just a quick note so say the rack turned up yesterday. Thanks for taking the effort to package the rack so well. I was wondering if the rack might get bashed in transit, but there was no fear of that happening. I am so happy with how the rack looks and I am grateful that I had a chance to input into the final design of the rack. I agree the rack looks the part with the heavier gauge front legs, I think you get a similar look with the Cyrus kit with the smaller 34mm legs, but on full size equipment the heavier stock looks great. I will have nothing but good praise for your work, when my friends and family comment on how good the rack looks.  Many Thanks.
John, Glasgow

Rack received on Monday, absolutely first class job. All set up and looks and sounds fine. Many thanks.
Matthew, Haslemere

Rack turned up today - thanks looks great.
John, West Lothian

The rack has arrived, it looks great and fits perfectly. I must admit I had my doubts but our careful measuring seems to have paid off in the end. Thanks very much, I'm impressed! Many thanks.
Mike, Worthing

The Rack is very good- I an very pleased. Many thanks Regards.
John, Subury on Thames

We are really pleased with the unit and very grateful for all of your time and patience in helping us get what we needed.  We will be back in touch about a shelf for a turntable.
Vern and Kerry

Just to let you know the rack arrived safely. My wife's immediate reaction was "Why did you only buy one?", followed by "It's a beautiful piece of furniture", followed by "Buy another one" (Yes I do have that many boxes!). I'll think about the shelf separations needed and be back in touch next month. Many thanks.
Dr Iggo, Liverpool

Its arrived and it fits!  Were very happy with the cabinet, its just what we wanted. Thanks for your help. Regards.
Ewan

Just to let you know that I received the rack you made me yesterday when I got back from a work trip. A nice surprise!

I just wanted to say thank you for doing such an outstanding job. The rack is beautiful and I really like the cherry wood that you chose. I have set up my system and, although I didn't expect it at all, it has changed the sound of my system for the better - the bass is much warmer and deeper.  So, thanks once again and if any if my friends ever need a bespoke hi-fi rack I will be sure to push them your way. I have attached pictures of my system and the rack so you can see it in it's new home! Cheers.
Phil, Hove

Received the rack today. Absolutley fantastic, well impressed. Thanks again.
Glen, Nottingham

I got the rack on Tuesday exactly as you said.  I have to say I'm very pleased with it - it's very good indeed.  My other half was impressed and that's rare . . . she's now talking about having another one made up to hold a TV and a second meridian audio system that I have in a spare room.
Roger, Wiltshire.

Thanks for the rack it looks brilliant and makes it sound better too!
Neil, Welwyn Garden City

I contacted you with my design idea based on your original design and you were only too pleased to help. Once the final design was drafted up by yourself I waited for it to arrive, each day getting more and more exited. I did arrive I can only say how good it looked, better than in the pictures too. I quickly got it set up with all my equipment, WOW! The rack gave me everything I expected and more. Firstly I noticed how the music flowed with ease, it seemed somehow slower but the pace of the rhythm was quick and accurate. Bass is more extended than before while the treble is articulate and detailed. Vocals are smooth and clear with instruments either sitting further forward or more backwards than before giving a much more live feel. As you can tell I am very happy with this piece of furniture.  Thanks!Regards.
Brent, Doncaster